County Benefits - BallotTrax
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BallotTrax is an award-winning, patented system that tracks mail ballot envelopes through the postal stream to the final destination at the election division. Through the simple web application, voters set up notification preferences, including language, delivery method and best times to be contacted. Voters can choose from email, text, and voice messaging.

With tracking, reports and branding customization, election officials have a valuable intelligent tool that simplifies and expedites the voting procedures while maximizing accountability and reducing operational costs. The unique tracking and communication system also builds voter confidence and turn-out in the vote-by-mail process.

The visibility benefit for counties and voters enables election offices to provide higher levels of customer service at a reduced administrative cost.


Tracking reports show exact mail-in ballot location throughout the ENTIRE process.


Patented technology with more than six years of proven success.


Communicate simply and quickly with voters when it matters the most (ie, rejections, mismatched signatures).


Near real-time reporting allows for mail delivery audits and mail-in ballot processing, increasing vendor accountability.


Notifications enable forecasting and planning to help reduce staffing costs, inbound calls, and improve customer service.


Reminders, updates and notifications boost voter turnout and confidence.


Multi-language capabilities ensure you’re communicating with all eligible voters. Voters with no internet access and people with disabilities can also be reached through direct messaging methods.


Send customized messages to any voter subset, specific and flexible to the issues of that group. For example, reminders to those voters hat have not yet returned their ballot for counting.


County can customize and brand the application and outgoing messages through the simple administration interface.

Top Counties Use BallotTrax

The BallotTrax platform can be used for year round opted-in citizen communications in 14 languages and the visibility that Ballottrax provides virtually eliminates the possibility for ballot fraud. Since we track the envelopes and not the ballots themselves, voter secrecy stays intact. If a voter decides to vote in person and surrender their mail ballot, they get an alert. If they drop their ballot off in a drop box, they get an alert. If they forget to sign their ballot, they get an alert. All of these communications enhance the voter experience, confidence and gives voters peace-of-mind that their vote counts.